Contact Us

Are you experiencing an issue with your phone? Sometimes phones get out of synch with the network.  Turn your phone off, wait 10 seconds, then turn the phone back on.  Restarting your phone is a way to resolve many issues. 


Please fill out this Contact Us form with as much information as possible.  Contact Us forms may take a few business days before an answer is received.  For immediate help, please call us at:  

New Customers: 1-888-900-5899

Existing Customers: 1-866-594-3644 or dial 611 from your Access Wireless phone


Customer Care Hours of Operation:

Mon - Sat: 10am - Midnight EST

Sunday: 10am - 7pm EST