Contact Us

Are you experiencing an issue with your phone? Sometimes phones get out of synch with the network.  Turn your phone off, wait 10 seconds, then turn the phone back on.  Restarting your phone is a way to resolve many issues.  As a reminder, at of the end of 2021, callers in most states have to dial 10 digits to make a local phone call.  Please make sure you are using all 10 digits when placing a call.

By phone:   

New Customers: 1-888-900-5899
Existing Customers: 1-866-594-3644 or dial 611 from your Access Wireless phone

Customer Care Hours of Operation:

Monday - Saturday: 10am - Midnight EST
Sunday: 10am - 7pm EST