Contact Us

By phone:

New Customers: 1-888-900-5899
Existing Customers: 1-866-594-3644 or dial 611 from your Access Wireless phone

Customer Care Hours of Operation:

Monday - Friday: 10am - Midnight EST
Saturday: 10am - Midnight EST
Sunday: 10am - 7pm EST

By email:

Please fill out the information on the right and click on the orange submit button.

We apologize, due to heavy volumes at this time, it will take 24 to 48 hours to receive a response in email. We appreciate your patience!

Are you experiencing an issue with your phone connecting to the network? Sometimes phones get out of synch with the network.  Turn your phone off, wait 10 seconds, then turn the phone back on.